If damage is found, we will notify you and you will be responsible for filing a claim with the carrier to get reimbursed.ĭepending on the style of cabinet, returns can only be accepted within 30-60 days after the product has been received. Your money will be refunded within 30 days of us receiving the product and inspecting it for damages. You will also be responsible for the shipping costs associated with shipping the product back if it is already en-route to your or has already been received. There is a 50% restocking fee on custom-ordered items such as Rev-A-Shelf items, knobs and pulls, unfinished accessories and trim, and kitchen and bathroom sinks and faucets. Any cabinets that you wish to change or return will incur a 20% restocking fee per cabinet and/or accessory. We strongly encourage that customers order a sample door and double-check their measurements before ordering cabinets. While we try to accommodate our customers and take back any and all cabinets that we can re-sell, we have found out that customers have started abusing our generosity. If you receive your kitchen or bathroom cabinets and find that they are the wrong size, we will gladly replace your order within 30 days, but you will be responsible for the shipping fees for the new cabinets or vanity as well as restocking fees of the returned cabinets. Before ordering your kitchen cabinets or bathroom vanities, please be sure to check and double-check your measurements. While we are more than willing to correct our mistakes, we can not be held responsible for measuring errors or if the color is not what you expected (we strongly encourage ordering a sample before buying). If you happen to receive the wrong size or style kitchen cabinet or bathroom vanity, please contact us within 30 days at (800) 484-0427 and we will do our best to expedite the correct size or style. The size and style are located on the sides of the boxes. You will notice that the boxes are very similar in size and shape, so it is important that you check your order before opening the boxes. we are also human, so occasionally the wrong size or style will be shipped. While we would like to claim that we are perfect….
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